Many Public Sector Enterprises resemble a house built room by room as services are needed. By using this analogy we can encourage leaders and managers to appreciate the need for integration when they are tempted by 'shiny new' tech and apps that will not complement existing process, data structures and networks.
Beginning with data governance will lead to a firm foundation for later enterprise adoption
As many local authorities found investments in Robotic Process Automation failed, emerging evidence demonstrated they were oversold a product suitable only for extracting data from legacy systems. Enterprise approaches to data capture have led to more stable transactions and created a foundation for Machine Learning (AI).
© Sam Larner Consultancy Limited